Training Courses

To download a copy of the courses currently on offer from Volunteering Highland, click here.

Some examples of the courses we can run are listed below.


Codes:

       V = suitable for volunteers
            O = suitable for organisations
                  VO = suitable for both volunteers and organisations



EMERGENCY FIRST AID
A one-day course for those requiring ‘Appointed Person’ status.
VO
Cost £45 including certification and manual.


‘FIRST AID AT WORK’
A 4-day course leading to ‘First Aid at Work’ certification.
VO
Cost £175 inclusive of external assessment, certification and current Red Cross 1st aid manual.


’FIRST AID AT WORK’ (REFRESHER)
Two-day course for those wishing to renew their First Aid at Work qualification.
VO
Cost £125 inclusive of external assessment, certification and current Red Cross 1st aid manual.


‘INTRODUCTORY HEALTH & SAFETY’
A level 1 full day certified course.
VO
Cost £45 including certification.


‘MANAGING CONFLICT’
Core skills for managing conflict, identifying phases and ‘triggers’, reducing conflict within teams and between colleagues, finding common ground and  how to manage conflict for positive outcomes. 
1 day
VO
Cost - Run on request for your organisation.


‘DEALING WITH DIFFICULT AND AGGRESSIVE BEHAVIOUR
We all have the skills already, this course is just helping raise awareness of our reactions and responses so that we have a greater chance of managing problems for a more positive outcome. 
1 day
VO  
Run on request.

CRBS
Brief history , role of CRBS in the voluntary sector, importance of police checks, use of disclosures in recruitment, explanations of criminal records, rights of individuals and what disclosures mean to volunteers etc. 
3 hours
VO 
Cost – free of charge


‘STEPS TO EXCELLENCE COURSE FOR PERSONAL SUCCESS (STEPS)’
An innovative and fun personal development course.  One of the many aims is to enhance the self confidence and positive thinking of the participants.
Can be run over 3 days or 6 half-days.
VO
Cost - £250 plus £85 per pack


‘MENTORING
Combination of communication skills, boundaries, helping participants to understand the other person’s point of view and demonstrate empathy.
1 day
VO
Cost - £45


‘WORKING IN GROUPS’
Recognising and dealing with the dynamics, leadership and make-up of a group.
2 hours
V
Cost - £15


‘EXITS AND ENDINGS’
Dealing with exits and endings in volunteer relationships and group situations.  How to handle them in a positive way so that all sides come out satisfied.  This can be a very sensitive subject, but very important for all sides to plan and know what to do when an ending comes naturally, or unnaturally. 
2 hours
VO
Cost - £15



‘PRESENTATION SKILLS’
Provides participants with the knowledge, skills and techniques for managing the four areas within a presentation – the material, the resources, the audience and the delivery.  Understanding the practicalities of selecting and using audio-visual aids. The importance of planning, ways of structuring the content and tips on presentation techniques.
1 day
VO
Run on request

‘PUBLIC SPEAKING’
A 4 day course providing training in the skill of Public Speaking.  As well as teaching presentation skills, participants are required to prepare and deliver a series of presentations which are then analysed using video playback with the input of others on the course.  Builds confidence and ability as well as personal and technical skills.
VO
Cost £295


‘COMMUNICATION SKILLS’
Explores the importance of 'active listening' as a key communication skill.  To give participants the ability to increase the effectiveness of their questioning skills, use of body language and helping to build a positive rapport.
1 day
VO
Cost - £40


‘CONFIDENTIALITY’
Understanding the implications of confidentiality in your volunteering role.
3 hours
VO
Cost - £15


‘TRAINING IN THE OUTDOORS’
We offer bespoke training courses using the outdoors to facilitate, for example, personal development training, leadership and teamwork.  The appropriate licenses from the Adventure Training Licensing Authority, which allow us to run adventurous activities for under-18s, are held.  Each activity is tailored to meet the precise requirement.


‘FUNDRAISING ACTIVITIES

As part of our activities in the great outdoors, we have experience of leading and organising fundraising events for charities and other groups.  These include ascents of Ben Nevis, walking the Lairig Ghru, sponsored abseils, offshore sailing, climbing Mount Kilimanjaro in Tanzania and walking the Inca trail to Macchu Picchu in Peru.
Costs vary depending on the amount of work or administration we undertake but as an example, the cost of climbing Ben Nevis is £35 per participant and is paid in advance.  He or she then pledges to raise a minimum amount for the organisation being sponsored, normally £100 to £200.


We are happy to organise events for both adults and younger participants.  Please contact us to discuss your particular requirements.